Thoughts on work blogging
For the past month or so I've had a blog running at work. One cool feature of Blogger (and one reason I'll always use it, even if I use other software for my primary blog) is the concept of a group blog. As far as I can tell, blogger is really the only system that supports this. Actually, Live Journal does too, but I don't think that works as well for me since I can't have the blog only be visible from within work that easily.
I've been thinking about ways to make this blog even more useful. The purpose of it is to provide a way for the sysadmin group to document things they are working on, tips and tricks they've come up with, important notes on things they do that may effect others, etc. People read it every day. One idea that's been in my head lately is integrating the help desk system I wrote into the whole equation. I could have a checkbox that would have any comments added to a ticket also post those comments to the blog. This way we also can submit ticket information we want to record directly from the interface we are in already (instead of having to remember to open up blogger afterwards).
At one point I thought about setting up a few different blogs for this purpose, but I think I only really need one. That also means the whole thing can be just crawled by our internal search engine daily and updated.
