I have to say that the Massachusetts Division of Employment and Training has one of the worst voice mail systems ever. I just sat through about five minutes of recordings only to be told at the end that they were too busy and I'd have to try again later. This was after they said earlier in the call that they were very busy and I could wait if i wanted to.
The part that was most annoying though is that I had to take the time to enter a bunch of personal information. Why the heck do you bother to take in that information if you aren't going to even connect me in the first place. I was already annoyed because I was going to go to one of the walk-in centers so I could get out of the house. But their damn web site is broken so I can't see where they are.
