While I was at my parents I wasn't able to check email through my mail server. Then, I remembered that AT&T lets you read email on their servers via the web (in fact, remotely this is the ONLY way to read mail. They don't even support using POP from a machine not on their network (bastards).
So I fire up the web interface and check my mail, delete everything and see I'm still using up 10% of my mail space. Looking around more I find a folder called 'screened mail'. Looking in it I see days of spam mail, including one real email. I was annoyed.
I actually think it is cool that they offer email screening. But, if you're going to offer it in this way I think you have to do a few things. (1) Make sure the user knows about it. And including information about it in an HTML is not good enough. Because I can't read half of what they include in it (I have HTML turned off, so all those promotional emails I get from them have these big blank spaces where there are images telling me things). (2) Offer the user more than one way to check the screened mail. The only way to check the screened messages is via the web. Come on folks, IMAP isn't new. At least let us use IMAP so we can easily check stuff like this. Or send it to a different mailbox that we can use POP with. What a pain in the ass.
